Refund Policy
Wakeed
At Wakeed, we strive to ensure that our customers are fully satisfied with the services we provide. This Refund Policy explains the conditions under which refunds may be issued.
🧾 1) Subscription Refunds
You may request a refund within 7 days of your initial purchase only if you have not actively used the service. After this period, refunds will not be provided.
💳 2) Renewal Refunds
Refunds for auto-renewed subscriptions are available if requested within 3 days after renewal and the account has not been used.
⚙️ 3) Special Cases
- Duplicate payments due to system errors.
- Payment made in error for an unintended plan.
Please contact our support team with proof of payment.
📩 4) How to Request a Refund
Contact us at: [email protected]
- Your full name
- Account email
- Payment receipt or transaction ID
- Reason for refund request
Our team will respond within 5 business days.
🚫 5) Non-Refundable Items
- Partial months or unused portions of subscriptions
- Add-on services or custom integrations
- Promotional or discounted plans
🔄 6) Changes to This Policy
Wakeed reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.
📞 7) Contact Us
If you have any questions, contact us at: [email protected]